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Rothay Garden wins gold for its team approach in Cumbria Tourism awards - 04/06/2009
The winners of the 2009 Cumbria Tourism Awards were revealed at a special ceremony in Kendal this month – and Rothay Garden was the proud winner of one of the most important awards of the year – the Lady Inglewood Award for Innovative People Management.
Hundreds of tourism professionals and businesses from around Cumbria gathered to hear the winners announced by actor and broadcaster, Ted Robbins. The prizes recognised excellence both in business and in people, and each category winner received a certificate and specially designed award.
The Lady Inglewood Award is given to “a tourism business whose investment in innovative people management, training and development has directly contributed to improvements in business performance”. In a gesture in keeping with the spirit of the award, Chris Carss asked Andrew Burton, Head Chef, and Victoria Bailey, Deputy Manager, to go up on stage to collect the award on behalf of the hotel and the whole team.
Speaking on the evening, Chris said “I’m especially pleased to win this award, as it is an important recognition of the extra training and development opportunities which all the staff took advantage of during our redevelopment period last year. It also goes a long way to re-inforce our recent award of four stars from the AA, and shows that even in this age of technology, it is good people skills which is at the foundation of the hospitality industry”.
The Lady Inglewood Award is handcrafted by Jo Vincent of Jo Vincent Glass Designers, and can be seen proudly on display at Rothay Garden.
"Many hotels lavish attention on restaurants and lounges and skimp on bedrooms: the Rothay Garden gets the balance right."
Western Daily Press
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